Privacy Policy
How Changayees handles the information you share with us.
Information we collect
We collect the details you provide when you request a quote, submit an enquiry, download a catalog, or track an order — such as your name, institution, phone number, email, and the requirements you share. We do not operate customer accounts and do not collect payment information on this website.
How we use your information
Your information is used solely to respond to your enquiry, prepare quotations, fulfil and track orders, and send order-related updates (including over WhatsApp where you have shared your number for that purpose). We do not sell your data.
WhatsApp & communications
If you contact us or place an order, we may use your phone number to send procurement and order-status updates via WhatsApp or call. You can ask us to stop these messages at any time.
Analytics
We collect anonymous usage data (such as page views and catalog downloads) to improve the website. This data is aggregated and is not used to identify individuals.
Data sharing
We share your information only with our internal team and trusted partners involved in preparing quotations and fulfilling your order. We may disclose information where required by law.
Data retention
We retain enquiry and order information for as long as needed to serve you and to meet our legal and business obligations.
Your choices
You can request access to, correction of, or deletion of the information you have shared with us by contacting us through the details on our Contact page.
Contact
For any privacy questions or requests, please reach out via our Contact page.